Home  /  Terms & Conditions
LEGAL

Terms & Conditions

Please read these terms carefully before using our website or booking home healthcare services with Care Health Nurses Pvt. Ltd.

01

Introduction

Welcome to Care Health Nurses Pvt. Ltd. These Terms & Conditions apply to your use of www.carehealth24x7.com and the services offered by our company. By using our website or services, you agree to these terms.

02

Our Services

We provide home healthcare services, including:

  • Home Nursing Services (Male and Female Nurses).
  • Patient Care and Attendant Services.
  • Elderly Care and Newborn Baby Care.
  • Mother Care and Physiotherapy.
  • Medical Equipment Rental and Purchase.

Service availability depends on location, staff availability and customer requirements.

03

Enquiries and Bookings

Submitting an enquiry does not guarantee service confirmation. Bookings are confirmed only after discussing service requirements, availability, pricing and other arrangements with our team.

Customers must provide accurate information when requesting services.

04

Customer Responsibilities

Customers must provide correct patient information, relevant medical instructions and special care requirements. They are also responsible for maintaining a safe environment for assigned staff and making payments as agreed.

05

Medical Disclaimer

Our services provide home healthcare assistance and patient support. They do not replace hospital treatment, emergency medical care or consultation with qualified doctors.

In case of an emergency, contact the appropriate medical emergency services immediately.
06

Payment and Cancellation

Service charges depend on the type, duration and location of the service. Payment schedules, cancellation conditions and applicable refund terms will be communicated during booking confirmation.

07

Medical Equipment

Equipment rental and purchase are subject to availability and agreed pricing. Customers must use rented equipment responsibly and follow the provided instructions. Any applicable damage or return charges will be communicated separately.

08

Limitation of Liability

Care Health Nurses Pvt. Ltd. makes reasonable efforts to provide reliable services. However, we are not responsible for service interruptions caused by circumstances beyond our control or issues arising from inaccurate information provided by customers, subject to applicable law.

09

Privacy Policy

Personal and patient-related information is handled according to our Privacy Policy. Please review our Privacy Policy to understand how your information is collected and protected.

10

Changes and Governing Law

We reserve the right to update these Terms & Conditions when necessary. These terms are governed by the applicable laws of India.

11

Contact Information

For questions or service-related assistance, contact us:

Care Health Nurses Pvt. Ltd.

Gurgaon Branch

+91 9205981026

Delhi Branch

+91 9999407413

Website: https://www.carehealth24x7.com/

Have questions about our terms?

Call your nearest branch and our team will be happy to help.